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Case Manager

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Case Manager Job Description

Case Manager Job Responsibilities:

Accomplishes clients’ care by assessing treatment needs; developing, monitoring, and evaluating patient progress; facilitating interdisciplinary approaches; monitoring staff performance.
Case Manager Job Duties:

  • Admits new clients by reviewing records and applications; conducting orientations.
  • Determines clients’ requirements by completing intake interviews; determining need for therapeutic medical, psycho-social, and psychiatric evaluations; reviewing therapist evaluations, treatment objectives, and plans.
  • Establishes treatment programs by setting schedules and routines; coordinating services being provided; arranging resources, including transportation and escort.
  • Monitors cases by verifying clients’ attendance; observing and evaluating treatments and responses; advocating for needed services and entitlements; obtaining additional resources; intervening in crises; providing personal support.
  • Maintains clients’ records by reviewing case notes; logging events and progress.
  • Communicates clients’ progress by conducting weekly interdisciplinary meetings and evaluations; disseminating results and obstacles to therapeutic team and family; identifying treatment influences.
  • Prepares clients’ discharge by reviewing and amplifying discharge plans; coordinating discharge and post-discharge requirements; orienting and training family members; providing resources.
  • Improves staff competence by providing educational resources; balancing work requirements with learning opportunities; evaluating the application of learning to changes in treatment results.
  • Improves treatment results by studying, evaluating, and re-designing processes; implementing changes; rewriting policies and procedures.
  • Improves financial status by analyzing results; monitoring variances; identifying trends; recommending actions to management.
  • Meets budget by monitoring expenses; implementing cost-saving actions.
  • Prepares reports by collecting, analyzing, and summarizing treatment and results data and trends; compiling statistics; completing grant and subsidy applications.
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Case Manager Skills and Qualifications:

Documentation Skills, Analyzing Information , Decision Making, Research Skills, Verbal Communication, Written Communication, People Skills, Resolving Conflict, People Management, Integrity

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